Get, replace, or renew the passport

Citizenship, Identification and Residence Status

RA citizens receive a passport on a voluntary basis.
A citizen who has reached the age of 16 may apply for a passport after obtaining an ID card.
Passports are issued with a 5-year validity period for citizens aged 6 to 16, and a 10-year validity period for citizens aged 16 and older.
To obtain a passport, it is necessary to visit a preferred HayPass service point in person by booking an appointment online.

Currently, this service can only be accessed through service points located within the territory of the Republic of Armenia. For Armenian citizens residing abroad, the service will become available within 2–4 months.

You can apply for this service in person by booking an appointment in advance.

Use the browser's translation tool to view the English version.

Who can apply?

Citizens of the Republic of Armenia

Application duration

5 minutes

Service cost

28,650 AMD

Delivery duration

14 working days

How to apply

After clicking the "Continue" button to book an appointment for a passport, it is necessary to:

select the type of document and service,
authenticate via the "YesEm" national identification platform or fill in personal data,
select who the passport is for (child, incapacitated person),
attach documents (if necessary),
review and confirm the application,
select the preferred type of service provision, service point, day, and time,
make an online payment and receive the payment receipt.

Requirements

To obtain a passport, it is required to have:

Public Services Number (PSN/SSN),
ID card,
"YesEm" national identification.

Attention
If the child's data is not found, it is necessary to apply to the Ministry of Justice of the Republic of Armenia to digitize the data.

Required data

In the passport pre-registration application, it is required to provide:

email address,
phone number.

Attention
In some cases, it will be necessary to attach documents for data verification.

Payment amount and procedure

The state duty for obtaining a passport for the first time, renewing it, or replacing it is 28,650 AMD, regardless of who the passport is for.

Attention
The payment amount for obtaining an ID card through an expedited procedure will be known soon.

Issuance timeline and procedure

After submitting the initial electronic application and receiving confirmation, you must visit the service center on the specified date and time with an identification document.
On-site, you are required to provide fingerprints, a signature, and have your photo taken.
After receiving a notification within 14 working days that the document is ready, you must approach the same service center to collect it, where you will provide fingerprints once again.
For citizens aged 6 to 16, the passport is issued with a validity period of 5 years, and for citizens over 16 years old, with a validity period of 10 years.

Reference to legislation

Law of the Republic of Armenia "On Identification Documents"

The law can be found on arlis.am (it is necessary to read the latest version of the act).

For technical support:

Phone number:

(+374) 011 21-21-02

For service support:

Working hours:
9:00 AM - 17:00 PM

Phone number:
84-22

Service Provider

RA Ministry of Internal Affairs Migration and Citizenship Service

mcs@gov.am http://avv.police.am/