After downloading the "Active Citizen" mobile app, to report problems in Yerevan you need to:

• register on the platform by entering your first name, last name, and phone number,
• select the “Report an issue” button in the opened window,
• choose the relevant category for the issue,
• enter the address and description of the problem and submit it. If necessary, you can attach a photo, video, or audio recording.

Issues submitted through the app are reviewed and forwarded to the relevant department of the Yerevan Municipality to be included in the discussion agenda for giving the relevant solution.